These are the detailed terms of service for offshore hosting and servers only

Summary - This is free speech webhosting for websites like forums, communities, download sites, etc;  There are few content restrictions and all is in accordance with laws and regulations of The Netherlands. There is no leeway on the rules that we do have, proper procedure is first to contact you for warning, second to suspend your site, third time - account termination. Do not sign up if you plan to do anything against the rules, we do check these things and we wil know, do not waste ours and your time by signing up if you thnk you will be able to sneak by us and break the terms.

We reserve the right to reject, terminate or disable any service with or without cause per admin disretion. this is a strictly self-managed hosting, if you abuse our ticket or support system by submitting requests or complaints we will disable your account. the only time you should contact us about the offshore hosting is if there is a problem with the server.

---

I. Shared and Reseller Hosting Support

In order to offer our premium services at affordable prices support is limited to server level issues such as hardware, software, and configurations.

a.) Configuration requests - we honor most configuration requests that need to be done on admin level such as custom php/mysql configurations, firewall configuarations for your dedicated ips, dns, and httpd configurations.

b.) Software requests - any reasonable request for software, libraries, or modules that cannot be installed on user level will be granted as long as it does not intefere with the security, stability and performance of other users on the server.

c.) Control panel questions and support - this is something we do not encourage. Unless there is something wrong with the control panel, something is not working, you are seeing errors, etc; then please do not contact us for such support. There are help pages, faqs, knowledgebases, and even video tutorials provided in each control panel as well as massive amounts of information on the net . If you are not familliar with using a control panel and cannot or will not read the avilable documentation then we are not the host for you. 

d.) Emergency Support - We do not provide emergency support for offshore plans

e.) Webmaster help - We do not offer any support for webmaster related issues and difficulty including coding, site installs, etc. if there is an issue where a library or configuration on our side is needed please let us know and we will make the changes for you but besides that we do not help with webmaster duties. 

f.) Backups - We do not provide backups on offshore hosting servers, you are fully responsible for all backups. 

II.Content 

a.) No child porn or any material that shows people under the age of 18 in a sexual maner. This includes "jailbait" photos, teens and anything else that is suggestive.

b.) No spam related sites or any site material is posted that can be used for spam such as email lists, mass mail programs and scripts, etc;

c.) No harrasing material that may cause people to retaliate against you and attack our servers - Have some common sense here.

d.) No phishing pages of any kind

We have total discretion on all content. If we feel that you are endangering our good standing with the network in any way we will not hesitate to terminate your account.

III. Scripts/Resource Usage

a.)You may not run any exploitation scripts from the server, Anyone caught doing so will be terminated immediately.

b.)Anyone attempting to hack or exploit the server by privilege escalation methods, php shells, etc: will have their account terminated and proper authorities will be contacted.

c.)Malicious Botnets are strictly forbidden. Anyone running botnets or related materials will be reported to authorities and of course have their account terminated.

d.)Spam, mass mailing, or email marketing in any way shape or form is strictly forbidden on all accounts and will result in immediate termination without warning.

e.)Malicious hacking materials, trojans, viri, and malicious bots either running in process or for download are forbidden. Violators will have their account terminated immediately. We do understand that not all hacking and hacking materials are bad, as long as they are legal and ethical they are allowed.

f.)Anyone caught uploading any kind of shell (PHP, CGI, etc.) will be terminated immediately and will not receive a refund.

g.)Resource and cronjob abuse is forbidden and will result in suspension or termination depending on the circumstances. Admin discretion may be used in any situation.

h.) php/cgi proxies are strictly forbidden, no exceptions

i.) CGI-IRC is strictly forbidden, no exceptions. Java and php chat gateways like pjirc and others are allowed.

j.) No fake mailers, mass mailers, mail bombers, sms bombers, etc

IMPORTANT: We do not support server side includes or Front Page Extensions. Blackhat SEO materials like link generators are forbidden, You cannot run constant processes on webhosting accounts. Cronjobs are acceptable but if frequency constitutes abuse, your site will be suspended. We do not host spammers or link farms!

Billing/Refund Policy

a.) There is no money back guarantee on offshore hosting period. Service is sold as is. 

b.) Payments past due three (3) days are subject to a late fee, No exceptions.

c.) Paypal is only accepted payment method. 

d.) Chargebacks - Anyone responsible for a chargeback under any circumstances will have their account suspended immediateley. You will be given 24 hours to Western Union the due fees and $50 charegback fee. After this time if WU payment is not made account will be terminated

e.) Cancellation - Cancelling an account is as simple as letting us know by cancelling in your billing profile, putting in a ticket or sending an email. You must cancel before the next due date. if you have a paypal subscription open it is your duty to cancel it. Although if you do miss it or forget to cancel it and notice that you have paid after you have cancelled your hosting we will refund your money.